rantspace.org - The Bridal Store Experience...

Comments

man, i wish i was there to tell that lady off...they cant be rude if they want your business...
wish i could have seen you in wedding dresses!
time is flying....

Posted by: b on March 14, 2003 11:21 AM

I totally understand how you felt and agree that the women at Brides of Armadale were bitches. I was there myself last Saturday and found my wedding dress after many Saturday's of hunting around for the one that would suit me. I was considering buying it but seeing as the service was not great I am going else where to get it copied. Good luck with your wedding preparations!

Posted by: Tam on September 2, 2003 09:36 PM

I actually went to the Brides of Armadale, and it was pretty good.. The service was friendly and they were pretty helpful. It's true that they have not much to say but whatever i asked for i had a quick and specific response that was good enough. As for you calling one of the ladies the Armadale witch, I think your comment was biased and uncalled for. As for me, I had a pretty successful wedding, and i have no complains at all, and if anyone needed their wedding done i would refer them to the Brides of Armadale. Hope you have a good wedding.. It's a wonderful thing which you will remember for the rest of your life.

Posted by: Carrey on October 1, 2003 03:50 PM

it's not that they had not much to say... it's that they had too much to say, and no time for someone they had already formed pre-conceived ideas about. I was the ONLY person in the store at the time of my appointment.

Further to the point, I was quite polite to them in the store... I'm willing to give people second chances, such as at House of Moshe where they were ready to be a bit brief, until they realised we had an appointment... I just don't think catty comments about why I picked out something were called for.

It's ok, I'm over it now, I gave up looking and found someone to make exactly what I was looking for (: 59 Days to Go...

Posted by: [0-0] on October 2, 2003 08:56 AM

[quote]I think your comment was biased and uncalled for[/quote]

Biased? Of course it was biased..... people do not make objective derogatory comments. They are subjective....

As for being uncalled for, this is once again a subjective comment..... droidy was treated badly and decided to give them a blast.... at the time we were #1 for a hit on google for BoA.... We are now #4.... so all those prospective marshmallow dress wearing brides to be, who are web savvy, will be warned of a bad experience (or two) it seems....

Posted by: Decay on October 2, 2003 10:22 AM

To the lady who wrote the artical about Brides of Armadale, I have only one thing to say.
I got married a couple of months ago now and bought my gown from Brides of Armadale and I couldn't have been happier.
I think that you might be telling a little lie when you said, that the gowns where the dirtest you have seen as I think they are the cleanest gowns I have seen, purely because they use gloves which I think a lot of other stores should use.
Some that I tried on made me sick as to how dirty they were.

The staff there couldn't be more helpful if they tried. I was very happy with the gown, service and there was nothing that I could have fault them on.

So maybe my dear it was you rather then them. After all you didn't have to tell us about breakfast, lunch and afternoon tea we didn't care what you had. So stick to the point.

A friend of mine is also getting her gown from there as well and she couldn't be happier.

Happy Married Life Dear.

Posted by: Monica Griffiths on October 3, 2003 06:26 PM

Don't forget everybody there are two sides to every story and Brides of Armadale have been very professional in not commenting but maybe they should.

Posted by: Maria on October 3, 2003 06:48 PM

Oh please, haven't we all had bad service from time to time, I am in the service industry and I can tell you that probably you would have been one of several that day that probably wanted to try this and try that and never buy anything and the poor woman probably had had enough.

Grow up woman, ok you didn't buy the dress from there, you went else where,but that your choice. Besides who do you think you are Princess Diana. She was the only one that got top service.

Haven't you ever had the off day or are you a little saint.

Posted by: LS on October 4, 2003 06:58 PM

I just wish I had the kind of experience some people who have been commenting have had at the store... all I have to say is of my own experience, which, for the most part was quite pleasant at the rest of the places I visited (:

I was so surprised to meet with such offputting reactions, especially after the phonecall to make the appointment - they just sounded so nice on the phone ... I do hope that it was just a bad day on their part though.

Might I remind people that this is a forum for discussion available for viewing by the public. The majority of the contributors to this site know each other in REAL LIFE, as do the majority of the commenters to the posts. I posted this review with the full knowledge that someone from, or associated with, the Brides of Armadale may well stumble upon the article, and I hope that in having read my _opinion_ on my experience there, have found themselves some customer feedback from someone who didn't end up buying a dress from them.

Having worked on the phones in a service-oriented business, I can say that the majority of the direct feedback we get is positive - we don't get to hear so much about the ones who got away.

I can't deny that people have had/will have good experiences in dealing with the consultants at BofArm, just as people shouldn't be discounting my very valid experience. I just hope that it's more of the good and less of the not so good.

Posted by: [0-0] on October 6, 2003 12:46 PM

ok... I'm in the mood for a fight.....

Monica Griffiths (Don't you love people including their full name on the Internet?)
What would droidy have to gain from telling a lie about Brides of Armadale? You outright accuse some one of lying because of your experience. You had great service? that is great. Droidy, however did not. a quote "After all you didn't have to tell us about breakfast, lunch and afternoon tea", she didn't have to tell you about anything, you didn't have to read it........ read the URL, rantspace.org.... the ability to rant on about anything..... so take your condescending attitude, my dear and move to somewhere more sedate.

Maria, as to Brides of Armadale not commenting... who says they haven't?

LS... yes we have all had bad service once in a while..... We all know the reasons why..... but if you have bad customer service do you bitch to your friends? Make recommendations to not go to that venue/shop? Well rantspace is a chance to bitch, moan... or even rant if you will about such experiences, good, bad or indifferent.

As to the comment to grow up... This is the crux of the fucking matter, right here. Droidy is... to say nicely, a petite woman. Yes she is short and doesn't look her age. This causes a lot of problems when she is shopping at various stores, they look at her and think she is having them on... until she whips out a credit card or I go along with her. So it could be said that droidy is always ready for less than stellar customer service, this time however it was worse than usual.

Everybody has off days.,... it could be said I'm having one right now reading this pandering shite.

... and no she isn't Princess Diana.... droidy is alive and not some mouldering corpse that people still try put on a pedastal for her supposed charm, insipid beauty and the fact she married a blue-blooded in-bred who is part of an outdated anachronistic closed soceity.

And I'll put this as a warning to further commentors on this thread. You want to share a different experience at the places named above? Fine, go for it.... you want to attack the author because she wrote about her bad experience.... well you are in for a world of me ranting, yelling and generally having fun.

Posted by: Decay on October 6, 2003 01:30 PM

and... I'll just show these images...

so is it Maria? or Susan or Monica?

2 entries, one IP address, 12 minutes apart, 3 names... hmmmmm

It could also be LS.... different day, different IP, but same network provider....

Posted by: Decay on October 6, 2003 01:38 PM

yeah you go decay!
we don't like people being nasty to droidy!

Posted by: b on November 24, 2003 11:16 AM

This Brides of Armidale really is a fucking joke. So Monica and Maria, even though you may be two different people (supposedly) I do wonder if you are not employees or friends, you have the same IP, I'd say you're both using the same computer on the same session. I must say I've heard nothing but bad reports about Brides Of Armidale. It even gets a good rap on the Not Good Enough site which can be found at www.notgoodenough.org and is a website promoting consumer advocacy. I live in Melbourne and are getting married next September. I have already filled my fiance in on the reports from different sources about Brides of Armidale and have cautioned her against having anything to do with them when she's dress shopping with her bridesmaids. I hope the wedding went well for you guys!

Posted by: Pigsie on November 29, 2003 05:26 PM

droidy has lots of friends who care and stick up for her...i know about notgoodenough.org website, i joined it to gripe about kodak...then i got addicted...

so in a comment i mentioned that my friend got bad service from brides of armadale and mentioned how people can reach droidy's entry....(you can't actually post up a weblink....so hopefully that will teach brides of armadale not be to be rude as they don't know who they are dealing with!

droidy's wedding was really cool! everyone looked superb!

Posted by: b on December 1, 2003 12:02 PM

That's great to hear b, what is your username on NGE?

One of my fiance's friends is making her dress for her as she's in the business, she also reckons Brides of Armadale are dodge big time, not to mention very snooty. Our wedding is almost upon us, getting very excited!

Posted by: Pigsie on July 22, 2004 05:55 PM

I found your comments really interesting. I have found my dress at BOA and I loved it, the service was ok with the chinese woman but there was another lady who worked there and was pretty rude. I was asking the chinese lady something about the beading on a dress, and the other lady interrupted with- this is the manager you know, I looked at her and said, what on earth does that have to do with anything, she said oh I thought you would like to know, I said not really relevant to beading and glared at her. Anyway I loved my dress so was happy to let it go. SO Anyway, my layby docket says the dress will be available in August ok its now the end of August and I havent even gone for a first fitting! So annoyed. I called and she said no it means the dress will arrive at the start of August, I said ok fair enough so it must be there now- she said umm no it will be here at the end of August. I am giving them till the 31st to have my dress, they will not get one more cent from me until they have it there. So pissed off and annoyed. Honestly I dont agree that all their dresses are dirty- i thought they were clean and not all are meringues- there are some really nice ones- but I will say that customer service is absolutely crap and I am so angry with them- if I already hadnt paid 800 of my layby I would tell them to go jump!

Posted by: Irene on August 25, 2004 05:38 PM

does rantspace still come up with brides of armadale when you do a search?

irene - with your comment int he fact yo disagree that their dresses are dirty etc...you have to look at the date of this entry - March 3 2003 - 1.5 years ago - stock, designs and fashions change...and perhaps they have been cleaned by now too..

Posted by: b on August 25, 2004 08:41 PM

LOL, I was so mad I didn't even look at the date!
Yep it's still in there =)

Posted by: Irene on August 26, 2004 08:08 AM

LOL, I was so mad I didn't even look at the date!
Yep it's still in there =)

Posted by: Irene on August 26, 2004 08:08 AM

OMG, was it really one a half years ago? Man, i can still that sour face as if it was yesterday!!!

Posted by: Guru G on August 26, 2004 08:37 PM

I went to Brides of Armadale on Saturday, and oh my God have never been spoken to or treated so rudely in my life.

Really can't understand how they stay in business with such appalling customer service.

Advice to people shopping for dresses: don't even go in there to look!!

Posted by: Clare on June 20, 2005 09:37 AM

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